Contact Us

Please get in touch, we are happy to assist when possible

Phone: Call 09 374 5081
Or live chat with us by pressing the help button in the corner!

Report A Car Out Of Pod

Find a legal car park for the Cityhop car.
This means no parking on broken yellow lines, transit lanes, mobility spaces, loading zones, private car parks, clearways, and or any restricted car parks.

Let us know where you leave the car to either;
Reporting Car Out of Pod in Auckland
Reporting Car Out of Pod in Wellington

That's it! By the time the next member uses it, the offending car will have moved on, and it can be brought back to its pod.

Report Vehicle Damage

Every time you use a Cityhop car, you should check it for damage.
Any damage not recorded in the vehicle's user guide needs to be reported.

Please Report Damage Here

Or alternatively you can call us on 0800 2 2489467
In a rush? Leave us a voicemail with the car name, number plate and your mobile number.

You can book a car 24 hours a day 7 days a week.

If you want to speak with us, our office hours are:

Monday - Friday

8 am - 5 pm

At weekends - limited after hours service

Tel 09 374 5081 or email

Contact us

Level 3, Toyota Building
The Millennium Centre
602 Great South Road
Auckland 1051

PO Box 17065
Auckland 1546

09 374 5081
0800 2 CITYHOP