Damn what’s my password ?
We’ve all done it- and we all have too many passwords to remember.
So if you’ve forgotten your access code, you can reset it by entering your member number and email address here using the Password Reset Tool.
If you’ve forgotten your member number, we don’t have an online tool to retrieve that. Try a few common member number formats. Remember, the member number is always 8 digits:
If you just can’t make it work, give us a call, we’ll ask some ID questions and provide your member number for next time.
TIP: Your access code can be changed by using the Password Reset Tool, but your member number is permanent and cannot be changed.